Refund Policy

Pro and Team subscriptions renew automatically each billing period through Stripe until you cancel. You can see your current plan and billing status any time from your dashboard's Billing page.

Cancel any time from the Billing page or by emailing hello@smilekisan.com. You keep your current plan's access through the end of the billing period you already paid for, then your organization moves to the Free plan automatically — no partial-period refund is issued for the unused time.

Because AutoDeploy is a usage-available service rather than a one-time purchase, we don't offer refunds for partial billing periods by default. If you were charged in error — a duplicate charge, a charge after you'd already cancelled, or similar — contact us within [14 / 30 days — pick your window]of the charge and we'll make it right.

[Optional: state whether you offer a first-time-subscriber refund window, e.g. "First-time subscribers can request a full refund within 7 days of their first charge, no questions asked."]

If a renewal charge fails (an expired or declined card), we retry it automatically before your organization's access changes. If retries continue to fail, your organization moves to the Free plan's limits until payment succeeds — nothing is deleted, and upgrading again restores full access immediately.

Billing questions or refund requests: hello@smilekisan.com.